TechknowledgeEase, LLC
Personalized support for your needs

Disaster Recovery

 
 

Accidentally delete files? Mistakenly format the wrong hard drive? Hard drive crash? Don't worry! In many cases, data can be recovered from these errors. We have an assortment of tools that can scan and find these missing files. Approximately 10% of files cannot be recovered. If we are unable to recover your missing files, you will not be billed for the time spent on the recovery. Additionally, after the recovery process is complete, we can help you with a backup solution for your files to prevent data loss in the future.

Virus Removal & Protection

 

Viruses, Trojans, and Worms are an ever increasing threat with today's technology. Properly safeguarding your systems against such threats is an important step when using your computer, and is many times overlooked. Many user's over look this step simply because they do not know what it is that they need, and what they should and shouldn't do. The most common errors with Anti-Virus software is it is either not installed, or a free, sub-standard application is being used. While many free versions are adequate in identifying many viruses, many of them do not identify all of them and do not actively scan your workstation. You may even have an infection and not even know of it running silently in the background. TKE Solutions can help prepare and protect your workstation against these threats and provide you with a few, simple guidelines to follow to help safeguard your systems. If you already have an infection, we can help with that as well. We will do our best to remove and repair and damage done by viruses and spyware, and improve your workstation's performance. If this has happened to you, be prepared to start from square one. If a virus cannot be removed, or damage too great to repair, the easiest thing to do is to wipe your computer clean and start over. TKE Solutions can help make this a smooth transition, while maintaining the integrity of your data.

 

Networking

 
 

Setting a home network for use with more than one computer can sometimes seem complicated. With our understanding of networking protocols, we can configure your network infrastructure for you, including security protocols to safeguard your network from external access. This service includes Wi-Fi support, file sharing, printing, and remote access.